Sphaira | Enterprise Resources CARE

Transforming Healthcare

The Healthcare Industry is considered to be behind in adopting computer information technology in comparison with other industries. It needs all parties to pay attention for the smooth transformation of healthcare.

Transforming the value of healthcare across population, personalization, and treatments. Enable new business models and efficient cost management, and collaborate between medical professionals and across healthcare enterprise for better patient outcomes.

The healthcare transformation is the driving force in managing patient populations in order to improve health, outcomes and reduce costs. It must gain a deeper insight in order to create predictive-analysis of multiple sources of data in order to truly cause an impact in patient care.

The transformation process should be able to answer the challenges of today and tomorrow.

What are the CURRENT challenges faced by hospitals?

1. Reducing Waiting Time.
   • Shorten the Orders (CPOEs) Queuing Time.
   • Shorten Bill Settlement from 2-4 hours to 10 minutes.
2. Eliminate Revenue Losses (5-10% of Revenue).
   • Patient Rejection caused by Uninformed Bed Status.
   • Un-billed due to Transaction Lag.
   • Un-billed ICU's Charges during Patient Transfers.
   • Patient Fled or Bad Debts.
3. Reducing Complexity of Medical Claims.
   • Multiple Payers and Tariff (Standard and Contract Management)
   • Multiple Schemes (Coverage, Co-Sharing and Plafond)
   • Multiple Claims (Reimbursement, Prospective BPJS - INA-CBGs).
   • Payer or Charge Class Changes impact to Recalculation Process.
   • Variation of Auto Charges (Room, Physician, Administration, Nurse, etc.)
4. Improve Financial Perspective.
   • Real-time Logs generated at any point of Transaction in the System follow the Accrual Base Journal Methods.
   • Financial Report at anytime without waiting for month-end close.
   • Account Balance Provide Drillable Capability into Departments or Service Units and include both in Data Mode and Charts Mode.
   • Provide Protected Sub-ledger Account from any Memorial Journal to gain the consistency.
   • Costs attached at Item level.
   • Physician Revenue Sharing Calculation includes Progressive Taxation.
   • Analysis and Re-tune the Standard Unit Cost refer to Actual Cost.
5. Manage Better Cost Control
   • Improve Inventory Management
     • Reduced Purchase Cost by 10-20%
     • Reduced Inventories by 10-20%
     • Reduced Obsolescence by 2-5%
     • Increase Inventory Accuracy from 95%, to avoid shortage or overstock.
   • Apply Integration of "Payer" (contract management) with Clinical Pathway (standard protocol / procedures) or Formularies.
   • Improve Efficiency and Productivity by providing the Standard (BOM/CP) versus Actual.
6. Leverages of Knowledge and SOPs
   • Transform the Physician from "Personal" into "Corporate" Identity as Skilled-Professional:
     • Clinical EMR Documentation.
     • Clinical Charts Supported by Specialist (currently available for Cardiology, Pediatric, Obstetric, Dentist, Ophthalmology) and Patient Chart (Lab Results versus Medication).
     • Computerized Physician Order Entry.
     • Clinical Decision Support System, with MIMS to support for Drug Alerts.
   • Standardize the procedure for Nurses:
     • Measure the Risk Assessment Factor, Intake and Output.
     • Nursing Diagnosis or Assessment.
     • Nursing Care Plan.
     • CPOE Monitoring Feedback.
     • Drug Administration (eMAR = electronic Medication Administration Reports).
7. Eliminate Clinical Errors and Risk Management.
   • Reduce Translation Errors on Prescription with CPOE.
   • Reduce Clinical Errors with CDSS (MIMS*, Truven, UpToDate, First Data Bank).
   • Reduce Drugs Dispensing Errors by RFID / Barcode System.
   • Reduce Data Errors with Interoperability with PIS, LIS, RIS/PACS, And Clinical Devices.

What are the hospital's FUTURE challenges?

• How to aggregate multiple sources of data (big data) to gain predictive analytical such as to prevent hospital readmission, estimated length of stay, predictive illness / disease, identity of high cost cases and so on?
• How to proactively improve treatments with real-time data
• How to optimize financial and operational analysis through automated reporting?
• How to use analytics to improve performance and quality care?
• How to understand 360 degree view and engage the targeted program?
• How to gain insight on clinical and operational process to optimize resources?

Sphaira solution outcomes:

• Paper-free or Paper-less Hospital
• Increase Patient Safety and Reduce Clinical Errors.
• Harmonize Communication between Stakeholder and Hospital Management.
• EMR adoption level stage 6 of 7 in Accordance to USA EMR adoption model.
• Compliance with International Standards.
• Connects to 3rd Party System and Clinical Devices.
• Increase PROFIT.